# Loyalty Program

Realizing the significant contribution of traders to the development of the ecosystem and increasing its awareness, Citronus has developed a multi-level loyalty program. <mark style="color:blue;">**The multi-level loyalty program allows the platform to provide the best conditions for trading within the Citronus platform.**</mark>

The program includes 4 levels (Bronze, Silver, Gold, Platinum) and assumes different conditions for each level. The table below shows the requirements and privileges for each level of the loyalty program:

<table><thead><tr><th width="210">Condition (per mo)</th><th width="100">Non- Member</th><th>Bronze</th><th>Silver</th><th width="101">Gold</th><th>Platinum</th></tr></thead><tbody><tr><td>Amount of Deposit (USD Value, with Staking Deposit)</td><td>&#x3C;$15K</td><td>$15K+</td><td>$25K+</td><td>$100K+</td><td>$250K+</td></tr><tr><td>Trading Volume Spot (30-Day, USD Value)</td><td>&#x3C;$0.25M</td><td>$0.25M+</td><td>$0.5M+</td><td>$1.0M+</td><td>$2.0M+</td></tr><tr><td>Trading Volume Derivatives (30-Day, USD Value)</td><td>&#x3C;$2.5M</td><td>$2.5M+</td><td>$5.0M+</td><td>$10.0M</td><td>$20.0M+</td></tr><tr><td>Maker fees Spot</td><td>0.1%</td><td>0.080%</td><td>0.065%</td><td>0.045%</td><td>0.000%</td></tr><tr><td>Taker fees Spot</td><td>0.1%</td><td>0.090%</td><td>0.075%</td><td>0.050%</td><td>0.01%</td></tr><tr><td>Maker fees Derivatives</td><td>0.020%</td><td>0.014%</td><td>0.008%</td><td>0.006%</td><td>0.000%</td></tr><tr><td>Taker fees Derivatives</td><td>0.050%</td><td>0.040%</td><td>0.035%</td><td>0.030%</td><td>0.020%</td></tr><tr><td>Analytical Report</td><td>No</td><td>Up to 1</td><td>Up to 3</td><td>Limitless</td><td>Limitless</td></tr><tr><td>Personal Assistant</td><td>No</td><td>No</td><td>No</td><td>Yes</td><td>Yes</td></tr><tr><td>Priority Access to Support</td><td>No</td><td>No</td><td>Yes</td><td>Yes</td><td>Yes</td></tr><tr><td>Financial Report</td><td>No</td><td>Up to 2</td><td>Up to 4</td><td>Up to 8</td><td>Limitless</td></tr></tbody></table>

**Table 1.** Citronus Platform Loyalty Program Conditions

For a more understandable description of the mechanism for loyalty program, let's take an example:

> John is an active trader on the Citronus platform. Based on his September activity, John's indicators on the stock exchange are as follows:
>
> * Deposit: $70K
> * Spot trading volume (30 days): $0.7M
>
> Thus, in October, John becomes a member of the loyalty program, gets into the Silver Tier and can trade with reduced commissions, as well as receive other pleasant bonuses.
>
> John's activity on the exchange in October:
>
> * October 5th
>   * Purchase on the BNB spot market in the amount of $1K
>   * The transaction fee will be 0.065% of the position amount, i.e. $1,000 \* 0.065% = $0.65
> * October 23rd
>   * Withdrawal from the exchange of $60K
>
> Thus, according to the results of October, John's activity indicators on the exchange are as follows:
>
> * Deposit: $10K
> * Spot trading volume (30 days): $0.7M
>
> John's trading volume has not decreased, but the deposit amount is less than the required criteria for participation in the loyalty program. Therefore, in November, John is no longer a member of the loyalty program and will not be able to use the privileges.
>
> John's activity on the stock exchange in November:
>
> * November 7th
>   * Purchase on the BNB spot market in the amount of $1K
>   * The transaction fee will be 0.065% of the position amount, i.e. $1,000 \* 0.1% = $1


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.citronus.com/about-ecosystem/ecosystem-overview/citronus-cex/loyalty-program.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.